Lottie.js Animation Placeholder

(() => { if (!window.lottieAnimationRepository) { window.lottieAnimationRepository = []; } const lottieAnimationRepository = window.lottieAnimationRepository, container = document.querySelector('#lottieAnimation-667d5c7e570d0'); container.innerHTML = ''; lottieAnimationRepository.push( { containerSelector: '#lottieAnimation-667d5c7e570d0', json: 'https://cdn01.plentymarkets.com/avw8j9fg70hi/frontend/website_plentycom/Lottie/CRM.json' } ); })();

Lottie.js Animation Placeholder

(() => { if (!window.lottieAnimationRepository) { window.lottieAnimationRepository = []; } const lottieAnimationRepository = window.lottieAnimationRepository, container = document.querySelector('#lottieAnimation-667d5c7e570d3'); container.innerHTML = ''; lottieAnimationRepository.push( { containerSelector: '#lottieAnimation-667d5c7e570d3', json: '' } ); })();

CUSTOMER MANAGEMENT (CRM)

All the customers. All the data. All in one.

Thanks to our CRM, plentymarkets' central customer management module, you have an easy time handling all of your customer data, such as order and payment histories and important enquiries. Clearly organised and in one place, while providing all the clustering possibilities you need.

A big advantage is the messenger that helps you answer enquiries in a structured way. So you are always up to date and know what your customers buy, which items are in great demand and which are not. This gives you the chance to adjust your marketplace offers accordingly.The result: you can always supply exactly what the market demands. Good for your customers. Good for you.

CENTRAL CUSTOMER MANAGEMENT

Customer data under control, business under control.

Our CRM helps you gather and edit all of your customers' data – no matter whether this data is generated via POS, online shop, telephone, email or other connected channels.

Overview of all customer data, being able to quickly find and centrally edit data records
Creation of customer-specific data as well as self-defined properties, customer types and customer classes
Maximum flexibility: individually adjust your system to your workflow by using custom events and processes

SIMPLIFIED CUSTOMER COMMUNICATION

Premium customer service made easy.

Process your entire customer communication in plentymarkets. plentymarkets automatically sends order, incoming payment and shipping confirmations to your customers via email and converts customer enquiries into clearly structured messages.

Create email templates via drag-and-drop in an easy and intuitive way to simplify your standard processes
Automatic email dispatch and messenger

EFFECTIVE CAMPAIGN MANAGEMENT

Bring your products to the market. Promote customer loyalty.

Promotion is part of the trade. Especially when it comes to the communication with your customers. plentymarkets helps you promote your products better and more efficiently. Also, managing your campaigns with our CRM is trouble-free.