We're there for you.
We look forward to hearing from you. To help us answer your question as quickly as possible, please select the appropriate email or telephone contact.
Hours: Monday to Friday, 8:00am - 5:00pm (CET)
Telephone: +49 561 98 68 11 10
We look forward to hearing from new customers regarding contracts or our editions and are happy to offer support if you've just ordered a test system.
In case of emergencies related to our cloud hosting, you can reach us at the following number. Note that we don't answer any other support questions here.
+49 900 175 368 9
(€ 1.89/minute plus VAT from German landlines, possibly differing charges for mobile phones)
+43 900 520 522
(€ 2.17/minute plus VAT from Austrian landlines, possibly differing charges for mobile phones)
Hours: Monday to Friday, 8:00am - 6:00pm (CET)
Telefon: +49 561 98 681 110
We support you with general service enquiries and forward your questions to the appropriate specialists.
We will advise you on all enquiries regarding invoices and contract terminations.
Our telephone support is available to customers with the editions CLASSIC, FLEX, PLUS and ENTERPRISE from Monday to Friday, 8:00am - 5:00pm (CET). There is a charge of €2/minute* plus VAT. You can see your used minutes in the My account area.
Support hotline (Germany):
+49 561 98 681 120
Support hotline (International):
+49 561 98 681 121
*Your telephone provider may charge additional connection fees.
A remote-first company
with both feet firmly on the ground.
GERMANY - OUR HEADQUARTERS
+49 561 98 681 100
Monday to Friday, 8:00am - 6:00pm (UTC+2)