CONTACT

Need help?
We're there for you.

We look forward to hearing from you. To help us answer your question as quickly as possible, please select the appropriate email or telephone contact.

Sales

Hours: Monday to Friday, 8:00am - 5:00pm (CET)

Telephone: +49 561 98 68 11 10

Email: sales@plentymarkets.com

We look forward to hearing from new customers regarding contracts or our editions and are happy to offer support if you've just ordered a test system.

Server emergency

In case of emergencies related to our cloud hosting, you can reach us at the following number. Note that we don't answer any other support questions here.

Telephone (Germany):
+49 900 175 368 9

(€ 1.89/minute plus VAT from German landlines, possibly differing charges for mobile phones)

Telephone (Austria):
+43 900 520 522

(€ 2.17/minute plus VAT from Austrian landlines, possibly differing charges for mobile phones)

Service

Hours: Monday to Friday, 8:00am - 6:00pm (CET)

Telefon: +49 561 98 681 110

E-Mail: service@plentymarkets.com

We support you with general service enquiries and forward your questions to the appropriate specialists.

Accounting

We will advise you on all enquiries regarding invoices and contract terminations.

Email: accounting@plentymarkets.com

Marketing

We will answer your questions about marketing and events here.

Email: marketing@plentymarkets.com

Telephone support

Our telephone support is available to customers with the editions CLASSIC, FLEX, PLUS and ENTERPRISE from Monday to Friday, 8:00am - 5:00pm (CET). There is a charge of €2/minute* plus VAT. You can see your used minutes in the My account area.

Support hotline (Germany):
+49 561 98 681 120

Support hotline (International):
+49 561 98 681 121

*Your telephone provider may charge additional connection fees.

Partners

We support you with questions about interface and agency partnerships as well as joint marketing.

Email: partner@plentymarkets.com

BECOME A PARTNER

OUR LOCATIONS

A remote-first company
with both feet firmly on the ground.

GERMANY - OUR HEADQUARTERS

plentysystems AG


Address:
Bürgermeister-Brunner-Straße 15
34117 Kassel
Germany

Telephone:
+49 561 98 681 100


Email sales:
sales@plentymarkets.com


Business hours:
Monday to Friday, 8:00am - 6:00pm (UTC+2)


United Kingdom

plentymarkets Ltd.


Address:
Spaces Jubilee House
213 Oxford St
London
W1D 2LF
United Kingdom

Telephone:
+44 20 34 11 78 22


Email sales:
sales@plentymarkets.com